No returns will be accepted unless authorized in advance and in writing by a representative of the company. There will be a restocking fee of 15% plus returned shipping charges, on all merchandise returned within 30 days of receipt, and/or refused at the time of delivery. If more than 30 days have past, we have the right to refuse return. Credit for returned merchandise will be issued as open credit, no cash refunds will be given. Only in the case of defective merchandise, which has been previously authorized by the sales representative or pictures, claim form and proof provided, we will refund the full amount of the purchase including freight and we will bear all return shipping charges.